How to use Promo Codes in Glofox

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This article will take you through 

  1. What are Promo Codes in Glofox?
  2. How to create a Promo Code in Glofox
  3. How to limit Promo Code Usage (Beta)
  4. How to use a Promo code as a member
  5. Next steps and additional support

What are Promo Codes in Glofox?

Promo Codes are now available as part of our discounts feature. This will allow you to easily create and manage promotional codes to offer discounts and incentives for your gym memberships. You can share the code on your social media channels or use them to reward your members.  These can be used by your members or leads through the member app.

This feature is currently being rolled out, with plenty of updates coming soon!

How to create a Promo Code in Glofox

You can create Promo Codes from the discounts section in Glofox. To do this

  1. Navigate to the discounts tab on your dashboard.
  2. Open an existing discount (or create a new one)
  3. Toggle on promo code and enter a code you want to associate with the discount
  4. Click save 

This code can now be given to members to use.

Discounts_Create.gif

 

Please note

  • It is not possible to see on the users profile if they have used the promotional code
  • Promo codes can only be used for memberships at this time

How to limit Promo Codes usage

You can now limit the amount of times a promo code can be used by a member. This feature is currently being rolled out so if you don't see it currently, you should soon!
In the set up you can select how many times a user can use this promo code. This is on a per user basis and not the total amount of times it can be used. You can set this up while setting up your promo code. This feature also allows promo codes to be used for credit packs.

Screenshot_2023-04-05_at_10.42.52.png

Please note

  • It is not possible to change the limit once set.

How to use a Promo Code as a Member

Your members can redeem promo codes you have shared with them when they are checking out in the Member App or in the Web Portal.  To do this

  1. Navigate to the service they which to purchase
  2. In the Promo code box, enter or paste the code they have received
  3. This will automatically show the new price of the service
  4. Click Purchase 

On the Member App

discounts_app.gif

On the Web Portal

promo_web.gif

 

 

Please note

  • Promo codes are not case sensitive 

Next steps and additional support

For more information on discounts, you can check out the resources below

For additional support, reach out to support@glofox.com , and we will be happy to assist you. 

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