When a Trainer, Admin or Receptionist is deleted from Glofox, they can always be restored. They are simply moved to a deleted user list, and will not be able to login to the system.

How to access deleted list of Admin, Trainer & Receptionist

1. Go to and click the 'Manage' tab
2. Click on the 'Trainers' tab
3. Click on 'Show deleted' button
4. This will change the list of active Admin, Trainers & Receptionists, to a list of the deleted users

How to restore a delete Admin, Trainer or Receptionist

1. Click on the 'Restore' button
2. Click 'Yes' when the pop up shows up asking are you sure you want to restore this trainer
3. The restore Admin, Trainer or Receptionist will now be back in the main list of staff members

Please Note:

• Email and Phone numbers have to be unique per profile, if a Trainer wants to have a Receptionist, Admin, or even Member account, they will need to use a separate email and phone number to their current one

Having trouble? Reach out to support@glofox.com and we can help