What is the Discounts & Promo Codes Insights Tab?
The Insights tab provides data on the lifetime usage of the selected discount. Data is updated approximately every hour. This new Insights tab is located on the Discounts Definition screen where you can create or edit a discount.
The insights tab displays data on the following:
Discounted charges
This section of the Insights tab displays the total count of discounted charges, split between discounted charges that originate from staff sales and recurring payments and those that originate from members' usage of promo codes. A timeline of this usage is also displayed. This gives you a clear view of how the discount is being used and how frequently.
Revenue from discounted charge
This section displays the total revenue earned from charges that included this discount. This includes revenue on recurring subscription cycles where a discount applies.
- The top figure displays the sum total of revenue where the invoice is in a paid or pending state.
- The "Pending" figure displays the sum total of revenue where the invoice is in a pending state only.
- The "Forgiven" figure displays the sum total of revenue where the invoice is in a forgiven/written-off state only.
This data provides you with a quick summary of the revenue earned from discounted sales to your clients.
Total discounted amount
This section displays the total monetary value of the discounts given. This includes discounts on recurring subscription cycles.
- The top figure displays the sum total of the discounted amount where the invoice is in a paid or pending state.
- The "Pending" figure displays the sum total of the discounted amount where the invoice is in a pending state only.
- The "Forgiven" figure displays the sum total of the discounted amount where the invoice is in a forgiven/written-off state only.
This data provides you with a quick summary of the value of discounts you have provided to your clients.
Usage by source
This section provides you with a breakdown of the source of the invoices where this discount has been applied. The possible values are:
- Dashboard - sales with this discount made through the Glofox dashboard.
- Web Integration - sales with this promo code through the Glofox web integration.
- Member App - sales with this promo code through the Glofox member app.
- Recurring payment - recurring subscription cycles where this discount has applied.
- No available data - some historic invoices may not have a source set.
This data will help you identify where and how this discount is being applied.
Please note
- Each discount has its own Insights tab
- Insights are not available for deleted discounts
Next steps and additional support
For more information on discounts, you can check out the resources below
For additional support, reach out to support@glofox.com, and we will be happy to assist you.