This article will take you through our Spot Booking feature
What is Spot Booking?
Spot Booking is a feature that allows gym members to reserve a specific spot in a class, such as a bike, boxing bag, or piece of equipment when booking a class. By enabling the Spot Booking feature, you can provide a seamless and organized experience for your members.
What are the Benefits?
The Spot Booking feature offers several benefits for both gym operators and members:
- Members can reserve their preferred spot in advance, reducing the need to arrive early and eliminating disputes over spots upon arrival.
- Simplifies class organization for trainers, as members who reserve spots will have their assignments prior to the class.
- Enhances the overall member experience by providing a seamless and organized booking process.
What Does This Version Include?
This initial version of the Spot Booking feature includes:
- Spot Booking configuration in the gym's management dashboard
- Spot selection for members after booking a class through the Member App
- Use default spot labels, or customize them for better organization and clarity
- Display of the reserved spot in the class details screen for members
What are the Limitations?
The current release has some limitations to be aware of:
- There is no room layout configuration on the dashboard and visualisation of the room plan in the app
- The Admin will not have any visibility of the spot booked on the Dashboard or the Pro App, the client will have visibility in the Member App
- It's not possible to edit spot selection for members once the booking is made
- Members cannot book spots for guests (Book a Buddy)
- Spot booking is not available on the Web portal
- Members cannot book a spot when using Quick booking
Steps to Set Up Spot Booking (Dashboard)
- In your gym's management dashboard, go to the 'Classes' section under 'Manage' and select the 'Spot Booking' category to apply it to the class booking flow in the Member App.
- Spot Booking will automatically use the class 'Size' to display the available spots.
- You can customize the labels in the app using Dictionary (e.g., rename Spot to Bike, showing Bike 1, Bike 2, Bike 3…). (only available on the Platinum plan)
- Optionally, you can provide Glofox with custom, more descriptive labels for the spots, which are imported in the app (e.g., "Front Row Left 1," "Second Row Center 4," etc.).
Steps to Book a Spot (Member App)
- Members will see if Spot Booking is available for a class in the class details screen.
- After booking a class, the member will have the option to select an available spot or skip spot selection.
- The member's chosen spot will be displayed on the class details screen after booking.
Is this version right for my studio?
The Spot Booking feature will be most beneficial for the following types of studios and their members:
- Studios with class capacities that directly correspond to the number of spots
- Studios with a single-room layout for all classes
- Studios with members who are familiar with the room layout and can easily navigate the available spots
If you have any questions or would like access to this feature, please reach out to support@glofox.com.