One-off emails


We are excited to introduce a new feature within the Connect section of the Dashboard that will make it easier for you to communicate with your clients: One-off emails.

This enables you to send an email blast to all your active members, by:

  1. Going to Connect > Messages
  2. Clicking on the “One-off emails” tab
  3. Clicking on the “Send new email” button
  4. Composing your desired email
  5. When ready, clicking on “Send”

You can see this below:



Email blasts are a great way to easily communicate with your entire community. This can be extremely useful for a range of scenarios; some that may be useful to you include:

  • Promotional campaigns, such as seasonal or other special occasions
  • Recurring newsletters, to engage with your members
  • Mandatory alerts, such as the studio being closed on a certain day


Currently, email blasts can be sent to two segments:

  • All active members
  • All active members with a visit in the last 45 days

We’ll soon enhance the segmentation capabilities, to target specific groups of your community.

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