From time to time you may need to cancel an individual class, for example, due to an absent trainer. You can simply make the cancellation from the calendar view of your Dashboard.
To make your once off class cancellation, follow the steps outlined below:
- Go to your calendar
- Click on the single class in your calendar.
- Click the "Delete" button on the right side of the window.
- Click 'Yes' if you are sure you want to delete the class, or 'No' if you are not.
- This cancellation cannot be restored.
- This only applies to that one instance of the class, and not the recurring schedule and the change will be automatically updated in your Member App and Website Integration.
- If there are members already booked into the class, we recommend sending a Group Message to members prior to cancelling / deleting this instance of the class from your calendar., as they will receive a cancellation notification if using the app.
Having trouble? Reach out to firstname.lastname@example.org and we can help.