From time to time you may need to cancel an individual class, for example, due to an absent trainer. You can simply make the cancellation from the calendar view of your Dashboard.
To make your once off class cancellation, follow the steps outlined below:
1. Navigate to the Dashboard tab to view your calendar.
2. Click on the single class in your calendar.
3. Navigate from the ‘Booked’ tab to the ‘Details’ tab. From here, simply click the ‘delete’ button.
The cancellation will only be applied to this instance of the class and the change will be automatically updated in your Member App and Website Portal. If there are members already booked into the class, we recommend sending a Group Message to members prior to cancelling / deleting this instance of the class from your calendar.