How to Delete and Replace Staff Members

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This article will take you through; 

  1. How to delete a Staff member
  2. How to replace a Trainer
  3. Next steps and additional support

How to delete a Staff member

Did a member of staff recently move on? If so, deleting a staff user is simple with Glofox. To delete a member of staff that has left your business or who no longer needs access to the Glofox dashboard, follow these steps: 

  1. Go to and click the 'Manage' tab
  2. Click on the 'Trainers' tab
  3. Click 'Edit' on the staff member you want to delete
  4. Scroll down to the 'Delete' button
  5. Click 'Yes' on the pop up that asks you are you sure you want to delete this

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Please note;

  • The staff member will move to the deleted list of staff users, click here for the article explaining how to restore a deleted user if needs be
  • When deleting a staff member, they should also be removed from classes. Do this by going to the  'Manage' tab and then 'Classes'. If their profile is deleted without removing them from the classes, they will continue to show up under the classes in web integration and in the app
  • If a trainer is deleted without assigning another trainer to their classes, it could cause issues with class bookings

How to replace a Trainer

If you want to change a trainer from a class schedule, it is essential that this is done correctly; otherwise, the trainer will still appear on the web-portal even if they have not been added as a trainer in your class management. To do this, follow these steps; 

  1. From the dashboard, go to the 'Manage' tab
  2. Click the 'Classes' tab
  3. Click the class you wish to change a trainer in
  4. Scroll down the the 'Trainers' drop down and click it
  5. Click 'Uncheck All'
  6. Reapply correct trainers and click 'Save"
  7. Refresh your browser and the new trainer(s) should appear and the old trainer(s) will no longer be attached to this class

Next steps and additional support

To restore deleted staff members click here;

For additional support, reach out to [email protected], and we will be happy to assist you. 

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