So, you've set up your Classes but some members being charged to book into them? There's one main reason why this would happen.
Did you input a price beside all Membership types for the Class? If you did, the member will be charged this price as it won't be considered covered by their membership fee that they pay. You must only input a price for members if you would like to charge an additional fee for the Class.
So, if you do not want certain Memberships to be charged an additional price on top of the membership fee they have already paid, input 0 for the price when you toggle the slider for that Membership. This will ensure they won't be charged.
If the member is on a Service credit Pack, one Credit will be deducted automatically when they book the Class.
Your Class price settings should look something like this:
If you wanted all members to attend for free, your settings should look like this:
Please note: If all Members are set not to be charged like in the image above, members on a Service Credits Pack will still automatically be deducted 1 Credit when they make the booking.
Still having trouble? Reach out to email@example.com and we can help.