When & Why Should I Use Recurring Payments?


What is a recurring payment?

A recurring payment is an automatic payment to your gym or studio that continuously repeats over a duration set by you, for example monthly, bimonthly, quarterly. The first payment is authorised by the member via a debit card pr credit card and the payment is repeated thereon.


When should I use recurring payments?

Recurring payments are great for automatically collecting membership fees for loyal members who repeatedly purchase your memberships or class packages. When you enable recurring payments for a member, the member is then described as having a ‘Subscription’ with your gym or studio.

You can pause or cancel a member’s subscription at any time:

Pause: Subscriptions are often paused to prevent payments from occurring for a certain time period, for example if the member has informed you that they are going on holidays for 2 weeks and wish to pause their subscription as they will not be using your facility during this time.

Cancel: When a subscription is cancelled, the member reverts back to manual payments for memberships that require authorisation after expiration.


Why should I use recurring payments?

Recurring automated payments offer numerous benefits for your business and the member alike:

Benefits to your gym or studio:

  • By simplifying payments for loyal members, you're making it easier to get paid.
  • Automatic payments stabilize your cashflow as you are getting paid on time.
  • You can put an end to chasing up members and cash collecting, saving you time in your busy day.

Benefits for your members:

  • By making payments simple, you're helping your members to make their fitness regimen more convenient.
  • Members don’t have to worry about due membership fees or re entering card details again and again, ultimately helping to make their experience with your business stress free.

How do I setup a recurring payment?

You can find a step by step guide to setting up recurring payments here.

Having trouble? Reach out to support@glofox.com and we can help.

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