In order to ensure each member is assigned a unique barcode, we base the code on the mobile number they provide when registering for your Member App.
Unfortunately, with Apple and iPhone, we can’t require members to enter a phone number when registering so members who have not added a phone number when registering will not be assigned a barcode.
To resolve this issue:
1. Use Global Search to find the member's profile and click to open their profile.
2. Click on the "Details" tab in their profile.
3. Add a phone number to their profile and click save once finished.
4. Refresh the App to view the barcode.
5. The number will then appear in the App as their barcode.