In order to ensure each member is assigned a unique barcode, we base the code on the mobile number they provide when registering for your Member App.
Unfortunately, with Apple and iPhone, we can’t require members to enter a phone number when registering so members who have not added a phone number when registering will not be assigned a barcode.
To resolve this issue, just follow these steps:
- Search for the person's name on Global Search or find them within the Leads or Clients tab
- Click on the profile of the person you want to edit
- Click on the Details tab
- Click 'Assign Barcode'
- Click 'Save'
Still having trouble? Reach out to firstname.lastname@example.org and we can help.