Maximize class attendance and generate additional revenue by integrating Bitlancer with Glofox. This integration automates late cancel and no-show fees, encouraging consistent member behavior while eliminating empty class spots.
Benefits of Bitlancer Integration
- Fully Automated Fees: Automate charges for late cancellations and no-shows based on membership type.
- Customizable Penalties: Set different fees for unlimited memberships versus class packs.
- Revenue Generation: Generate additional income from fees while promoting better member attendance habits.
- Detailed Reporting: Receive scheduled reports from Bitlancer to track penalties and customer behavior.
Custom Fees Configuration
The Bitlancer service is highly customizable, allowing studios to set specific penalties based on the membership type:
- Unlimited Memberships: Common practice includes charging $15 for a late cancel and $20 for a no-show.
- Class Packs & Other Memberships: Typically, no charge for late cancels, but $5 for no-shows. You can also forgive the first no-show within a month, charging $5 for any subsequent no-shows.
How It Works
- Data Gathering: Bitlancer uses Glofox’s API to gather data on member behaviors, such as late cancellations or no-shows.
- Custom Charges: When the conditions are met (e.g., late cancel or no-show), Bitlancer triggers a custom charge to the member’s card.
- Reporting: Bitlancer provides detailed reports on these charges, allowing your studio to track penalties and revenue on a regular basis.
For more details, visit Bitlancer's Late Cancel & No Show Fees page.
How to integrate Bitlancer with Glofox
Step 1: Sign Up
- Sign up for the Bitlancer service via the Bitlancer website.
Step 2: Configure the Integration
- Contact us at support@glofox.com to let us know you want to integrate with Bitlancer and you already have an account. We will configure the integration on our end and provide you with your Location ID and Namespace.
- Share your Location ID and Namespace with Bitlancer.
Once integrated, your studio can enjoy the benefits of automated late cancel and no-show charges, improving member behavior and boosting revenue.
For additional support, please refer to Bitlancer's support page.