XLerate is our custom-built Customer Engagement Platform that increases conversion and accelerates growth, driving more revenue for fitness businesses of any size, anywhere. Learn more here.
As part of XLerate, you can use the New Clients automated workflow, minimizing your workload and helping you engage with and onboard your new clients.
How it works
To access the workflow, you can go to Connect > Messages tab. There you’ll see “New clients” on the Messages list, alongside an XLerate tag to easily identify it. From here you can activate the flow and it will automatically use our pre-defined template to send messages, which contains a sequence of emails sent on Days 1, 30, 60, and 90 after a new client is registered.
To customize the messages in this workflow, you must first click on it. From there, you will see:
- Flow Start rule: the workflow targets any new lead after they purchase their first service
- The sequence of messages set up
- The "Add message" button, allowing you to add new emails, SMS, and push notifications to the sequence of messages
You can then click on each individual message and edit its content accordingly.
Click here for more information on how to use the email editor.
XLerate is not available on all Glofox subscriptions. If you are interested in this feature, please contact your Onboarding Manager or Customer Service Representative.
For any other queries, please contact support@glofox.com and we will be happy to help.