From time to time you may need to cancel an individual Appointment, for example, due to an absent trainer. You can decide to simply lock the slot or make the cancellation from the calendar view of your Dashboard.

To make your once off trainer appointment cancellation or to lock the class, just follow the steps below:

1. Go to the Homepage of the Dashboard.
2. Click on the 'Calendar' tab.
3. Check your filters on the left hand side, and make sure under the Filter by Trainer option, that it is setup to 'Show All' slots. 
4. Click the Trainer Appointment slot that you want to cancel.
5. Click either the 'Delete' button, to delete the slot, or the 'Lock' Button, and fill out the reason for locking the slot. This will block clients from booking it. 

Having trouble? Reach out to support@glofox.com and we can help.