Where can I find a list of clients booked into events?
You can access upcoming class attendance list for today and tomorrow from your Class list on the Homepage > Dashboard.
All other event types (all classes, courses, trainer appointments and facility appointments) can be accessed from your Calendar.
What information can I see?
See who has booked into the class, as well as some important information about them - whether it is their first session, or keep an eye on the membership expiry to see if it is time to speak to the person about renewing.
As people arrive and are checked in (on the Kiosk, the event view, the bar code scanner or any other way), you can also keep an eye on the total number of people checked in at the top of the list, so you can do a quick head count to verify numbers.
The Waitlist will only appear if there is someone in the list. You will be able to keep an eye on who is there, and move them to the booked list if a space opens up.
Keep an eye on who has cancelled from the class - and how far in advance. If you have Late Cancellations enabled, they will be highlighted here in red.
Perhaps there are some clients who are consistently losing motivation who you could send a push notification to help them take the next step!
What are the Class/Course/Appointment actions?
Book Member / Join Waitlist
This is a quick way to add a client to Book the client into the class, or add them to the Waiting List, without needing to leave the page!
Edit this Event
If you want to make a change to only this session of the event (e.g. a specific class on Monday 12th March) such as substituting the Trainer, changing the time, giving the session a special name - all of that can be done by clicking on this button.
Want to quickly cancel a single session? Perhaps it is because of poor weather, low bookings, or illness, you can delete the session by clicking on this button, so no other members can book in.
What are the Member Actions?
Know that everyone who is booked as turned up, or perhaps you quickly know who isn't there? With 'Checkin everyone' you can quickly check in everyone, and go back to un-tick those who didn't make it.
You'll be able to see a total number of people checked in at the top of the Booked List.
Do you apply Strikes to those who don't show to an event, to encourage client's to cancel rather than take up a space? Then, you need to Submit Attendance once people are checked in to apply Strikes.
Send Group Message
This is a great way to build motivation before a class, or to congratulate a job well done after a successful class. Client's love the personal touch and feel more part of your Studio's community.
Download as List
You can quickly and easily download a list of those booked into the session for your records.
Compact the List
If you have a lot of clients booked into a class, why not use the 'Compact' button to see more clients without needing to scroll.
Simply click the Compact Button to the bottom left of the Attendance List view.