Your studio will now be enabled to view each of your individual member's account history, including memberships held and actions taken. These actions are stored and provide your studio with complete visibility over your client's membership timeline, giving you a better understanding of your client.
In this example, you can see a client who purchased a membership and then had their membership paused. You can see the time they purchased, when they paused and when they will return to the studio.
Note: This feature will not show memberships or actions older than September 2019.
The actions on the memberships you can see are:
- Non-subscription membership purchased
- Subscription purchased
- Upfront fee paid (This will only show for subscriptions with an upfront fee)
- Prorated Membership purchased
- Subscription paused
- Subscription renewed
If you would like any other actions added to this let us know on support@glofox.com
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