How to Set up Barcodes and Scanners

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This article will take you through; 

  1. What are barcodes and scanners used for?
  2. Assigning barcodes to your clients
  3. Selecting a barcode scanner
  4. How does my client check-in with their barcode?
  5. Next steps and additional support

What are barcodes and scanners used for? 

Barcodes and scanners are used by fitness facilities worldwide to track attendance and streamline front desk operations. There are many reasons why you might want to set up a barcode and scanner system in your facility. You might want to open your Gym 24/7 with limited front desk coverage, you might want to track attendance for marketing purposes, or you might want to make your front desk check-in more convenient and less congested.  

The only cost you will incur with this type of access control system is the purchase of a scanner. However, you may opt to purchase barcodes online instead of using the ones automatically generated by Glofox.

Assigning barcodes to your clients

Access control via barcodes and scanners is easy to set up. Glofox barcodes are automatically generated using Code 39 technology. This is a simple form of barcode that is generated purely by numbers. In Glofox, the barcode is generated based on the phone numbers of your clients'.

To set this up, you will need to have 'Access Logging' enabled and 'Allow the use of a barcode scanner'. To enable these settings, follow these steps;

  1. Click on the ☰ icon on the top right of the dashboard
  2. Click 'Attendance'

Enable the settings below: 

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With these settings enabled, your clients' unique barcode will be visible on their app.

If your client doesn't have a phone number listed, you can type in a barcode manually. To do this, follow these steps; 

  1. Enter your client's name into the global search bar or locate their account from the 'Clients' tab 
  2. From their account, click the 'Details' tab and scroll down
  3. Click 'Assign Barcode' 
  4. Enter the barcode number of your choice
  5. Click on 'save changes' once new barcode assigned or changed

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Please note;

If you enter a barcode manually, you will override any previous barcodes generated by Glofox.

Selecting a barcode scanner

Once you have set up your clients' barcodes, you will then need to source an appropriate barcode scanner. We recommend the Honeywell Genesis 7580g as it integrates with Glofox easily. To purchase a Honeywell scanner, contact a member of our support team who will put you in touch with our supplier: support@glofox.com

How does my client check-in with their barcode

For your clients to access their barcode for check-in, they need to follow these steps:

  1. Have the client open their app and login
  2. Navigate to the bookings tab on the bottom of the app
  3. Click the little circle with a barcode image in the bottom right corner
  4. The clients' barcode will be here

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Once your client has their barcode open, follow these steps to complete barcode check-in; 

  1. Ensure the access scanner you have has been plugged into the USB port of your computer
  2. Your client will then place the barcode underneath the scanner until it beeps, signaling they have been checked-in to your facility. 
  3. Glofox will automatically save the clients' check-in to your facility. It will be visible in the 'Access' tab of your dashboard. If the member is booked in for a class in the next hour, they will automatically be checked in for that course 

Next steps and additional support

Once you have your access control system in place, you will likely want to monitor access to your facility, this can be done through the access tab on your dashboard. Read the article below for more information; 

To upgrade to our Glofox Platinum package or for additional support reach out to support@glofox.com.

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2 comments
  • Can the barcodes be scanned with a mobile app scanner?

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  • Hello Samer, It is possible to use a mobile app scanner. However, it will have to be connected to your laptop/computer via USB, with the 'Access' tab open on your Glofox dashboard. https://support.glofox.com/hc/en-us/articles/213396225

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