This article will take you through;
- What is the 'View Payouts' option
- Downloading and understanding the report.
- Next steps and additional information
What is the 'View Payouts' option
Included in your Revenue Report, there is a 'View Payouts' option in the far right-hand corner (see below).
This feature allows you to view the scheduled payouts which are on the way to your bank account via Stripe, as well as the estimated date when these payouts will arrive (see here for payout schedules for each region).
You can also view the recently deposited payouts via this feature. This shows you all payouts which have already arrived at your bank account.
Downloading and understanding the report
To see more information on the transactions and fees in the payout click ‘Download’ on the right side next to each payout date. Only deposited Payouts may be downloaded.
The download shows each transaction included in the payout including refunds. Fees and refunds are represented as negative so you can sum across the gross amount and net amount columns to get the totals for that payout. For partial refunds, the amount refunded is reflected in the ‘Gross Amount’ and ‘Net Amount’ columns not the original transaction amount.
Information from the payout report is included in the transaction report to make reconciling the two easier. Read more on the transactions report here;
Columns on the download
- Transaction ID: unique identifier for that transaction
- Customer Name
- Customer Email
- Type: payment, payment_refund
- Gross Amount: the amount of the transaction
- Fees: this is the fee charged for the transaction
- Net Amount: Gross Amount less Fees. This is the amount paid into your bank account
- Payout Date: date of payout
- Date: transaction date (in UTC time zone)
- Time: transaction time (in UTC time zone)
Important things to note with this Feature
- The figures in the 'View Payouts' section are minus transaction fees, so will not match up with the figures you see in the Revenue Report itself, as these are gross figures.
- This only includes payments processed via Stripe.
- Most banks deposit payouts into your bank account as soon as they are received, though some may take a few extra days to make them available. This means you could receive the funds a couple of days after the payout date.
Next steps and additional information
Having trouble? Reach out to firstname.lastname@example.org and we can help.