Booking Windows, Cancellation Rules and Other Settings

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This article will take your through;

  1. Adjusting your Class settings
  2. Adjusting your Personal Training Appointment settings
  3. Adjusting your Facility Rental settings
  4. Adjusting your Courses settings
  5. Next steps and additional support

Adjusting your Class settings

You can adjust your 'Class' settings for the following; 

  • Timetable displays 'x' weeks of classes - this changes the number of weeks shown on the calendar 
  • Class levels displayed - displays the class levels
  • The booking window for classes - this allows you to set a time for classes bookings to stop e.g. 1 hour before class starts
  • Maximum number of bookings allowed - this allows you to set a maximum amount of bookings that can be made by a client
  • Allow clients to book friends - this allows your clients to book in a friend when booking themselves in (Book a friend feature must be switch on first) 
  • Cancel notice period a client can give - the amount of time required to cancel before being penalized
  • Late cancelations -enabled/disabled - allow or don't allow late cancelations 
  • Penalty system for not showing to a booked class -enabled/disabled - incur a penalty if you don't show up to a book class 
  • Waitlist -enabled/disabled - turn on a waitlist for classes
  • Staff can increase the class capacity of fully booked classes - allows staff members to increase the class size if the class fills up

 

To access these settings from the dashboard go to;

  1. Click the  icon on the right side of the dashboard
  2. Then click 'Settings'
  3. Then click 'Bookings'
  4. Then click 'Open' on the 'Classes' tab

Adjusting your Personal Training Appointment settings

You can adjust your 'Personal Training Appointment' settings for the following; 

  • Timetable displays 'x' weeks of personal training appointments 
  • The booking window for appointments
  • Clients can cancel 'x' hours before their appointment begins

To access these settings from the dashboard go to;

  1. Click the  icon on the right side of the dashboard
  2. Then click 'Settings'
  3. Then click 'Bookings'
  4. Then click 'Open' on the 'Personal Training Appointments' tab

Adjusting your Facility Rental settings

You can adjust your 'Facility Rental' settings for the following; 

  • Timetable displays 'x' weeks of facility rental appointments
  • The booking window for facility rentals
  • Clients can cancel 'x' hours before their facility rental slot begins 

To access these settings from the dashboard go to;

  1. Click the  icon on the right side of the dashboard
  2. Then click 'Settings'
  3. Then click 'Bookings'
  4. Then click 'Open' on the 'Facility Rental' tab

Adjusting your Course settings

You can adjust your 'Courses' settings for the following; 

  • Book friends (how many) - enabled/disabled

To access these settings from the dashboard go to;

  1. Click the  icon on the right side of the dashboard
  2. Then click 'Settings'
  3. Then click 'Bookings'
  4. Then click 'Open' on the 'Courses' tab

dashboard__settings__bookingsd.gif

Next steps and additional support

For information on 'Business Settings', read the below article;

 For additional support, reach out to support@glofox.com, and we will be happy to assist you. 

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