Booking Windows, Cancellation Rules and Other Settings

January 28, 2020 11:32

This article will take your through;

To access these settings from the dashboard go to;

Adjusting your Class settings

You can adjust your 'Class' settings for the following;

Timetable displays 'x' weeks of classes - this changes the number of weeks shown on the calendar
- Note: if the settings are set to 4 weeks, the timetable will display 28 days from the calendar date on that day, not the calendar week.
Class levels displayed - displays the class levels
The booking window for classes - this allows you to set a time for classes bookings to stop e.g. 1 hour before class starts
Maximum number of bookings allowed - this allows you to set a maximum amount of bookings that can be made by a client
Allow clients to book friends - this allows your clients to book in a friend when booking themselves in (Book a friend feature must be switch on first)
Cancel notice period a client can give - the amount of time required to cancel before being penalized
Late cancelations -enabled/disabled - allow or don't allow late cancelations
Penalty system for not showing to a booked class -enabled/disabled - incur a penalty if you don't show up to a book class
Waitlist -enabled/disabled - turn on a waitlist for classes
Staff can increase the class capacity of fully booked classes - allows staff members to increase the class size if the class fills up

You can adjust your 'Personal Training Appointment' settings for the following;

You can adjust your 'Facility Rental' settings for the following;

You can adjust your 'Courses' settings for the following;

For additional support, reach out to support@glofox.com, and we will be happy to assist you.