How to Use the Members Reports


This article will take you through; 

  1. What is the Members Report?
  2. How to download the Members Report
  3. Next steps and additional support

What is the Members Report?

The 'Members Report' will show you how many 'Active', 'Paused' and 'Overdue' members are in your studio. The report will display the following; 

  • Name
  • Email
  • Membership
  • Plan
  • Status
  • End Date 

You can drill down into any of the key Member numbers at the top of the report. Via this drilldown functionality we have made additional Member data available for download. All the Member Data that is already presented on the report is included.

Screenshot 2023-10-16 at 13.11.25.png

Underneath that, there is a breakdown of your current members.

Screenshot 2023-10-16 at 13.12.10.png

The fields on this table can be customized by clicking the Columns button.

Screenshot 2023-10-16 at 13.12.48.png

The next section breaks down the Members by Membership.

Screenshot 2023-10-16 at 13.15.14.png

And the last section is Members by Add-on.

Screenshot 2023-10-16 at 13.15.41.png

How to download the Member Report

To download the 'Active Member Report' follow these steps; 

  1. From the dashboard go to the 'Report' icon
  2. On the left-hand side under Memberships, click 'Members' 
  3. Click the 'Download' button on the top right of the page.

Next steps and additional support

Want to know more about Reports? Follow the below links for more information;

For additional support reach out to and we will be happy to assist you. 

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