An Intro to the Membership Reports


This article will take you through;

  1. What are the Member Reports?
  2. Where to find the Member Reports
  3. Next steps and additional support

What are the Member Reports?

The member reports are there to guide you through your member activity to better understand trends and take action on churning members. The 'Member Reports' include; 

  • The Active Member Report

This shows a list of active members

  • The Active Credit Pack Report

This shows the number of active credit packs and the clients who have them 

  • The Memberships Report

This shows a full list of memberships and how many clients are on each one

  • The Expiring Members Report

This shows the members who are due to expire

  • The Lead Conversion Report

This shows your lead conversion rate

Where to find the Member Reports

To locate the Member Reports, follow these steps; 

  1. From the dashboard, go to the 'Report' tab
  2. The 'Report List' tab
  3. On the left-hand side you will see a list of reports under 'Membership'
  4. Click on any one of these for more information


Next steps and additional support

Want to know more about Reports? Follow the below links for more information;

For additional support reach out to and we will be happy to assist you. 

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