What date is listed in the Membership expiry field on my Client download?

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This article will take you through;

  1. The fields are shown on the Client download
  2. What date is shown in the membership expiry field?
  3. Next steps and additional support

The fields are shown on the Client download

When you export a CSV download of your Clients, you will see the following fields;

First Name
Last Name
Email
Phone
Gender
Date of Birth
Zip Code
Source
Last Contacted
Total Bookings
Last Booking
Total Attendances
Membership Name
Membership Plan
Membership Expiry
Credits Remaining
Receive Marketing
Studio Waiver

 

What date is shown in the membership expiry field?

The date shown in the membership expiry field will depend on the type of membership your client is on; 

Plan Type Membership Expiry Date Field
   Recurring Membership Plan (No Contract)    Next Billing Date
   Fixed Term Plan (Up Front Payment)    Plan Expiry Date
   Recurring plan with Contract (Non-auto-renewal)    Contract End Date
   Recurring plan with Contract (Auto-renewal)    Blank

 

For more information on how to download a Client list, read the below article; 

Next steps and additional support

To find out more about clients and memberships, click on the following links; 

For additional support, reach out to support@glofox.com, and we will be happy to assist you. 

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