How to Cancel an Upcoming Class

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This article will take you through; 

  1. How to cancel a class from the Dashboard
  2. How to cancel a class from Glofox Pro
  3. Next steps and additional support

How to cancel a class from the Dashboard

You may need to cancel some of your upcoming classes due to the outbreak of COVID-19. We've made that process as easy as possible for you. To cancel an upcoming class, follow these steps; 

  • From the dashboard, use Global Search to locate the class you need to cancel (Alternatively, you can search for it in Calendar View on the 'Manage' tab or fro your Dashboard home page) 
  • The class tab will pop up, from here click 'Delete Class'. This will delete the class and cancel all bookings associated with it. 

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How to cancel a class from Glofox Pro

To cancel a Class using Glofox Pro, follow these steps;

  1. From Glofox Pro, go the 'Schedule' tab
  2. Then locate the class you want to cancel and click it
  3. Then click the 'Actions' button on the top-right of the screen
  4. Click 'Cancel event' 
  5. Confirm cancel by clicking 'Yes, cancel the class' 

Next steps and additional support

For more information on managing memberships, check out our COVID-19 Resources page: 

For additional support, reach out to support@glofox.com, and we will be happy to assist you.  

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Comments

2 comments
  • Hello Kjetil, if you cancel a class from the calendar tab or class slideout, it will delete that particular instance of the class.

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  • Does this cancel a single class, or all upcoming as well? I need a way to cancel a single class.

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