How to Cancel an Upcoming Class

This article will take you through; 

1. How to cancel a class from the Dashboard
2. How to cancel a class from Glofox Pro
3. How to notify members of a class cancellation
4. Next steps and additional support

How to cancel a class from the Dashboard

To cancel an upcoming class, follow these steps; 

• From the dashboard, use Global Search to locate the class you need to cancel (Alternatively, you can search for it in Calendar View on the 'Manage' tab or fro your Dashboard home page) 
• The class tab will pop up, from here click 'Delete Class'. This will delete the class and cancel all bookings associated with it. 

How to cancel a class from Glofox Pro

To cancel a Class using Glofox Pro, follow these steps;

1. From Glofox Pro, go the 'Schedule' tab
2. Then locate the class you want to cancel and click it
3. Then click the 'Actions' button on the top-right of the screen
4. Click 'Cancel event' 
5. Confirm cancel by clicking 'Yes, cancel the class' 

How to notify members of a class cancellation

Before you cancel your class, you can notify your members of the cancellation. 

1. Open the class panel.
2. Click on 'Send Group Message'.
3. Type your message and click Send. This will send a push notification to members booked into the class.

Next steps and additional support

• For additional support, reach out to support@glofox.com, and we will be happy to assist you.