Yes, instruct your client to view their profile on the Member App by clicking on their profile picture.
To replace click 'Payments' > 'Replace' > Insert new card details
It is also possible to delete a payment method by following the same steps.
Profile > 'Payments' > 'Delete' > Yes
If your member is on a Recurring Membership, they will need to have either a Direct Debit or Credit Card on file to replace the existing one with.
Next steps and additional support
For information on onboarding your clients, read the below article;
For additional support, reach out to [email protected], and we will be happy to assist you.