This article will take you through;
- What is the Passport Technologies Access Control integration?
- How does the Passport Technologies Access Control integration work?
- How to get started with the Passport Technologies Access Control integration
- Next steps and additional support
What is the Passport Technologies Access Control integration?
Passport Technologies is an access control provider that provides both software and hardware to manage secure physical access to your gym or studio. Passport Technologies integrates with Glofox by linking your client data with your physical access control. This means that only clients with an active membership will be granted access when they try to access your facilities.
Customers who want a system to manage & help track access will need to integrate their Glofox account with one of our access control partners such as Passport Technologies.
Our Passport Technologies integration is only available to Glofox customers on either our Gold or Platinum plan. Passport Technologies currently only operate in the US & Canada.
For customers outside of these areas, you should check out one of our alternative access control partners such as Kisi.
How does the Passport Technologies Access Control integration work?
Customers will first need to sign up with Passport Technologies and let them know that they want to connect to Glofox.
Your gym or studio will need both a controller and a reader to handle the physical aspect of validating your members’ access, both of which will be provided and installed by Passport Technologies. An electronic lock will need to be installed at the designated entrance.
Staff members can grant a gym member access by clicking 'Access' on their member profile in Glofox. If a member has a valid and active membership, and the Passport Technologies integration is active, they will be granted access to the gym.
Once you have successfully integrated Glofox with Passport Technologies, your access control will continually validate these members against their details stored in Glofox. When members try to access your gym or studio the system will check their membership status in real-time using Glofox. If the member has paid for their membership or class fees they will instantly be granted access. Attendance will be recorded whenever a member is granted access and you can view this information at any time from your ‘Access’ reports in Glofox.
You must enable ‘Access logging’ in the ‘ATTENDANCE’ section in Glofox in order for access reports to be viewable in your ‘Report List’.
How to get started with the Passport Technologies Access Control integration
While Glofox fully integrates with Passport Technologies, you will need to contact Passport Technologies in order to have your access control set up. In order to get started, you should email firstname.lastname@example.org and our technical support team will enable your Glofox dashboard’s Branch ID against Passport Technologies' secure credentials. Our technical support team will reply to you with the Branch ID of your Glofox dashboard. You should then reach out to the Passport Technologies team as they will manage the physical aspects of setting your business up with access control.
When you provide Passport Technologies with your Glofox dashboard Branch ID, we will coordinate with them to ensure that all of your member details are fully synced with your physical access control.
Next steps and additional support
Direct support for the Passport Technologies access control integration is managed by Passport Technologies. If you need additional support, reach out to the Passport Technologies support team and they will be happy to assist you.
For additional Glofox support reach out to email@example.com and we will be happy to help.