Updating marketing preferences of a lead or client/member on Glofox is very straightforward. This can be done through the app or on the dashboard.
To update a lead or client/member's preferences through the dashboard, just follow these steps:
- Search for the person you want to update the preferences for, either through the Global Search bar or by find them on the Leads or Client tab
- Click their name to open their profile
- Go to the details tab
- Tick or un-tick the box for 'Receive marketing emails and push notifications'
- Click save
For a lead or client/member to update their settings within the app, just follow these steps:
- Open the app and sign in
- Click the profile icon on the top left of the screen
- Click edit on the top right of the screen
- Scroll to the last menu option, tick or un-tick the option for 'Marketing Opt-In'
- Click Save details
For a lead or client/member to update their settings within the web integration, just follow these steps:
- Go to the Studio's website and sign in
- Click Profile on the top right of the screen
- Click edit profile
- Tick or un-tick the option for 'Keep me informed about upcoming events and special promotions.'
- Click Save changes
Having trouble? Reach out to firstname.lastname@example.org and we can help.