This article will take you through the automated booking reminders Glofox has for your clients. There are separate ones for class bookings and appointment bookings.
Class booking reminders
You can enable an automatic email and SMS to remind your members of upcoming class bookings 24 hours before a class. This will help to improve attendance rates and reduce no-shows in your classes.
To enable this:
- Go to the Connect > Messages tab
- Scroll down and open to the Class booking reminders
- Edit the email and SMS if required and toggle to Active
Appointment booking reminders
You can enable an automatic email and SMS to remind your members of upcoming appointment bookings 24 hours before an appointment. This will help to improve attendance rates and reduce no-shows in your appointments.
To enable this:
- Go to the Connect > Messages tab
- Scroll down and open the Appointment booking reminders
- Edit the email and SMS messages if required and toggle to Active
Please Note;
- There is no preview for these emails.
If you need any assistance on this please reach out to support@glofox.com