FAQ and Troubleshooting

FAQ: General

• What can I track with the Facebook pixel integration?
• Can I send an SMS to my Clients from Glofox?
• Glofox Knowledge Base - Table of Contents

FAQ: Communication Tools

• How will GDPR impact marketing permissions?
• What is an automated Welcome SMS and how do I enable this for my Studio?
• How many credits will be deducted for each SMS that I send?

FAQ: Clients and Leads

• What date is listed in the Membership expiry field on my Client download?

Troubleshooting

• What Does 'invalid credentials' Mean?
• Troubleshooting Performance Issues on the Glofox Dashboard
• Why did the SMS not send to my client?