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Glofox
User Guides
User Guides
Here you will find User Guides to help you make the most of your Glofox experience
Migrations
Migrating from Mindbody and Other Software to Glofox
Going Live After a Migration
Access Monitoring
Getting Started with the Check-in Kiosk
How to Configure Your Honeywell Barcode Scanner
How to Manually Check-in Clients
How to Set up Access Monitoring
How to Set up Barcodes and Scanners
Purchasing Alternative Barcodes
The Store
How to Sell Gift Cards Using Account Balance (Beta)
How to Set up and Use the Store
How to Add Products to the Store
How to Purchase Products from the Store
Glofox Pro
New: Glofox Pro - Sign-up Kiosk
New: How to Identify Leads and New Members In Glofox Pro
An Overview of Glofox Pro
Managing Your Schedule from Glofox Pro
Managing Your Clients from Glofox Pro
Managing Memberships from Glofox Pro
See more
Communication Tools
New: Simplified Receipts for Recurring Memberships
Getting Started With SMS
How to Send an SMS to Your Clients
Getting Started With Messages (Emails)
How to Send Push Notifications to Your Clients
How to Create Community Articles for Your Member App
Sales and Marketing Tools
An Overview of the Sales and Marketing Tools
How to Capture Leads with Glofox
Embedding the Lead Capture Form
How to Download the Leads Report
How to Use the Traffic Light System to Target Leads
How to Filter Leads to Send Targeted Messages
See more
Managing Your Clients
How to Reset Client and Lead Passwords
Checklist to Use When Working With E-Agreements
New: Easily Unpause or Modify a Pause on a Membership
What Happens When a Client Cancels a Booking
How to Restore Deleted Clients
How to Find Overdue Memberships
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Managing Memberships
New: Pause Memberships billed on the 1st of the month
New: Run Membership Promotions With ‘Gift Free Time’
How to Pause a Membership
How to Unpause a Membership
How to Assign a Membership to a Client from the Dashboard
How to Schedule a Membership Cancelation
See more
Managing Your Staff
How to Reset Staff Passwords
How to Restore Deleted Staff Members
How to Delete and Replace Staff Members
Payment Processing
FAQ: Configuring Sales Tax in Glofox
How to Configure Sales Tax
Stripe - Brazil (Anticipations)
How to Use Account Balance for Recurring Memberships
Reconciling Payments with Glofox
How to Collect Payments from Overdue and Unpaid Accounts
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Reports
New: Find Members That Owe You Money with the Report on Money Owed
An Intro to the Activity Reports
How to Use the Performance Reports
How to Use the Active Member Reports
How to Use the Lead Conversion Report
Understanding the Revenue Report
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Integrations
Integrating Glofox With Gympass
Integrating Glofox with ClassPass
Integrating Glofox with Mailchimp
Integrating Glofox with Loyalsnap
Integrating Glofox with GymLeads
Integrating Glofox with GymSales
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