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User Guides

Here you will find User Guides to help you make the most of your Glofox experience

Amplify

  • Amplify - How to guide
  • Amplify - Member Expiring workflow
  • Amplify - Loyalty Milestones Workflow
  • Amplify Trial & Pricing
  • Amplify - New Leads & Clients workflows

Managing Your Standalone App

  • Ensuring your dashboard is configured for seamless app releases

Migrations

  • Migrating from Mindbody and Other Software to Glofox
  • Going Live After a Migration

Access Monitoring

  • Integrating Access Control with Passport Technologies
  • Integrating Access Control with Kisi
  • Getting Started with the Check-in Kiosk
  • How to Configure Your Honeywell Barcode Scanner
  • How to Manually Check-in Clients
  • How to Set up Access Monitoring
See more

The Store

  • How to Edit Store Prices
  • How to Set up and Use the Store

Glofox Pro

  • Signing E-Agreements from the Glofox Pro App and the Member App
  • New: How to Identify Leads and New Members In Glofox Pro
  • An Overview of Glofox Pro
  • Managing Your Schedule from Glofox Pro
  • Managing Your Clients from Glofox Pro
  • Managing Memberships from Glofox Pro
See more

Communication Tools

  • New: Members can now reply to your messages
  • Automated Booking Reminders
  • Automated Birthday Message
  • Getting Started With SMS
  • How to Send an SMS to Your Clients
  • Getting Started With Messages (Emails)
See more

Sales and Marketing Tools

  • Amplify - Member Expired Workflow
  • Marketing Communication Consent
  • Lead Capture Forms
  • How to create a QR Code to bring your users to the Member App.
  • An Overview of the Sales and Marketing Tools
  • How to Capture Leads with Glofox
See more

Managing Your Clients

  • Spot Booking
  • Discounts & Promo Codes - Insights
  • How can a Member see their Visits in the Member App?
  • Recurring Appointment Bookings 
  • How to use Promo Codes in Glofox
  • How can a member delete their profile in the Member App?
See more

Managing Memberships

  • Updating Your Members Subscription Price
  • Bulk pricing updates for Recurring Memberships
  • Using Add-on Services (Beta)
  • How to set the eligibility of Credits
  • How to Edit Payment Dates on a Subscription
  • Managing Group Memberships
See more

Managing Your Staff

  • New: Introducing our Pay Rates Feature
  • Trainer Availability for Client- Side Appointment Bookings
  • New Version of Appointments - Variable Appointments
  • How to Reset Staff Passwords
  • How to Restore Deleted Staff Members
  • How to Delete and Replace Staff Members

Payment Processing

  • How to set up your Payment Terminal
  • New: How to use the new Checkout feature
  • What is Stripe Capital
  • Making Payments with ACH Direct Debit
  • How to Use the Transactions Tab
  • How to Set Up and Edit Sales Tax in Glofox for Tax-Exclusive Businesses (US and Canada)
See more

Insights

  • Glofox Insights: Optimize Your Revenue Streams
  • Glofox Insights: Boost Retention and Improve Class Utilization
  • Glofox Insights: Enhance Lead Acquisition & Conversion
  • Glofox Insights: Personalize Your Member Experience
  • Glofox Insights: Better Understand & Respond to Your Membership Trends

Reports

  • Find Members That Owe You Money with the Report on Money Owed
  • Understanding the Visits Report
  • How to use the Class Performance Report
  • How to use the Trainer Insights report
  • How to use the new Sales report
  • Access Insights
See more

Integrations

  • Integrating Glofox with Ripple
  • Integrating Glofox with Referrizer
  • Integrating Glofox with Perkville
  • Integrating Glofox with Listen360
  • Integrating Glofox With Gympass
  • Integrating Glofox with ClassPass
See more

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Business Types

  • Gyms
  • Yoga, Pilates and Barre
  • Indoor Cycling and Rowing
  • HIIT and Fitness Studios
  • Boxing and Martial Arts
  • Health and Fitness Clubs

Solutions

  • Marketing Tools
  • Sales Tools
  • Management Tools
  • Member Experience
  • Retention Tools

Resources

  • Customer Stories
  • Blog
  • E-Books
  • Podcasts

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  • Knowledge Base
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