User Guides

Migrations

• Migrating from Mindbody and Other Software to Glofox
• Going Live After a Migration

Access Monitoring

• Getting Started with the Check-in Kiosk
• How to Configure Your Honeywell Barcode Scanner
• How to Manually Check-in Clients
• How to Set up Access Monitoring
• How to Set up Barcodes and Scanners
• Purchasing Alternative Barcodes

The Store

• How to Sell Gift Cards Using Account Balance (Beta)
• How to Set up and Use the Store
• How to Add Products to the Store
• How to Purchase Products from the Store

Glofox Pro

• An Overview of Glofox Pro
• Managing Your Schedule from Glofox Pro
• Managing Your Clients from Glofox Pro
• Managing Memberships from Glofox Pro
• How to Use Reports on Glofox Pro

Communication Tools

• Getting Started With SMS
• How to Send an SMS to Your Clients
• Getting Started With Messages (Emails)
• How to Send Push Notifications to Your Clients
• How to Create News Articles for Your Member App

Sales and Marketing Tools

• An Overview of the Sales and Marketing Tools
• How to Capture Leads with Glofox
• Embedding the Lead Capture Form
• How to Download the Leads Report
• How to Use the Traffic Light System to Target Leads
• How to Filter Leads to Send Targeted Messages

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Managing Your Clients

• New: Easily Unpause or Modify a Pause on a Membership
• What Happens When a Client Cancels a Booking
• How to Restore Deleted Clients
• How to Find Overdue Memberships
• How to Use the Client Filters on Your Glofox Dashboard
• Using the Strike System to Reduce No Shows

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Managing Memberships

• How to Pause a Membership
• How to Unpause a Membership
• How to Assign a Membership to a Client from the Dashboard
• How to Schedule a Membership Cancelation
• How to Discount a Membership
• How to Cancel a Membership

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Managing Your Staff

• How to Restore Deleted Staff Members
• How to Delete and Replace Staff Members

Payment Processing

• Reconciling Payments with Glofox
• How to Collect Payments from Overdue and Unpaid Accounts
• How to Update Your Glofox Payments Powered by Stripe (KYC)
• How to Calculate Your Trainer's Wages
• What Happens When a Recurring Payment Fails?
• How to Use Sales Attributions to Drive and Track Sales (Beta)

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Reports

• New: How Can I Find Members That Owe Me Money?
• Understanding Glofox Insights
• An Intro to the Activity Reports
• How to Use the Performance Reports
• How to Use the Active Member Reports
• How to Use the Lead Conversion Report

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Integrations

• Integrating Glofox With Gympass
• Integrating Glofox with ClassPass
• Integrating Glofox with Mailchimp
• Integrating Glofox with Loyalsnap
• Integrating Glofox with GymLeads
• Integrating Glofox with GymSales

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