User Guides

Migrations

• Migrating from Mindbody and Other Software to Glofox
• Going Live After a Migration

Access Monitoring

• Getting Started with the Check-in Kiosk
• How to Configure Your Honeywell Barcode Scanner
• How to Manually Check-in Clients
• How to Set up Access Monitoring
• How to Set up Barcodes and Scanners
• Purchasing Alternative Barcodes

The Store

• How to Sell Gift Cards Using Account Balance (Beta)
• How to Set up and Use the Store
• How to Add Products to the Store
• How to Purchase Products from the Store

Glofox Pro

• New: Glofox Pro - Sign-up Kiosk
• New: How to Identify Leads and New Members In Glofox Pro
• An Overview of Glofox Pro
• Managing Your Schedule from Glofox Pro
• Managing Your Clients from Glofox Pro
• Managing Memberships from Glofox Pro

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Communication Tools

• New: Simplified Receipts for Recurring Memberships
• Getting Started With SMS
• How to Send an SMS to Your Clients
• Getting Started With Messages (Emails)
• How to Send Push Notifications to Your Clients
• How to Create Community Articles for Your Member App

Sales and Marketing Tools

• An Overview of the Sales and Marketing Tools
• How to Capture Leads with Glofox
• Embedding the Lead Capture Form
• How to Download the Leads Report
• How to Use the Traffic Light System to Target Leads
• How to Filter Leads to Send Targeted Messages

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Managing Your Clients

• New: Easily Unpause or Modify a Pause on a Membership
• What Happens When a Client Cancels a Booking
• How to Restore Deleted Clients
• How to Find Overdue Memberships
• How to Use the Client Filters on Your Glofox Dashboard
• Using the Strike System to Reduce No Shows

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Managing Memberships

• New: Pause Memberships billed on the 1st of the month
• How to Pause a Membership
• How to Unpause a Membership
• How to Assign a Membership to a Client from the Dashboard
• How to Schedule a Membership Cancelation
• How to Discount a Membership

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Managing Your Staff

• How to Restore Deleted Staff Members
• How to Delete and Replace Staff Members

Payment Processing

• Stripe - Brazil (Anticipations)
• Coming Soon: How to Use Account Balance for Recurring Memberships
• Reconciling Payments with Glofox
• How to Collect Payments from Overdue and Unpaid Accounts
• How to Update Your Glofox Payments Account (KYC)
• How to Calculate Your Trainer's Wages

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Reports

• New: Find Members That Owe You Money with the Report on Money Owed
• Understanding Glofox Multi-Location Insights
• An Intro to the Activity Reports
• How to Use the Performance Reports
• How to Use the Active Member Reports
• How to Use the Lead Conversion Report

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Integrations

• Integrating Glofox With Gympass
• Integrating Glofox with ClassPass
• Integrating Glofox with Mailchimp
• Integrating Glofox with Loyalsnap
• Integrating Glofox with GymLeads
• Integrating Glofox with GymSales

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