Troubleshooting
-
Why does it say 'Sorry, this user already exists' when I create an account?When creating a new account for a client the error 'Sorry, this user already ...
-
What does 'invalid credentials' mean?Invalid credentials refers to your login details; email address and password....
-
Troubleshooting Performance Issues on the Glofox DashboardThis article will take you through; Troubleshooting performance issues on th...
-
Why did the SMS not send to my client?There could be a few reasons why you might be seeing an error. Below are some...
-
Why are some Clients not receiving Push Notifications?A client may not receive push notifications from Studio for the following rea...