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Compliance Solution for FTC Click-to-Cancel
In this article, we will cover:
FTC Click-to-Cancel Overview
Why this matter...
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[Early Access] Tags
What are tags?
How can I apply tags?
How can I manage my tags?
What are tags...
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Profile Edit Restrictions for Member App & Web Portal
In this article, we will discuss:
What is it?
How does it work?
Next steps an...
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Maintenance Fees [Beta]
This article will cover:
What are Maintenance Fees
What's included
Next step...
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How to Process Member Cancellations in Compliance with NY State Legal Requirements (US)
This article guides how to comply with New York’s updated health club contrac...
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Sweat Story – Member Quarterly Review
This article will take you through:
What is Sweat Story?
Insights included i...
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Tasks
Key Benefits of 'Tasks'
What's Included
How to Create a Task
Task Insights
...
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Member Information in the Member App and Web Portal
Members can input their tax ID and emergency contact information within the ...
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How Your Members Access Roaming Locations
This article will take you through:
How to access another location on a roam...
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Insurance
You are able to capture your members' insurance details in the client's profi...
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Spot Booking - Beta
This article will take you through our Spot Booking feature
What is Spot Bo...
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Discounts & Promo Codes - Insights
What is the Discounts & Promo Codes Insights Tab?
The Insights tab provides...
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How can a Member see their Visits in the Member App?
This article will take you through:
What are member visits?
How members can ...
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Recurring Appointment Bookings
What is a Recurring Appointment?
Recurring Appointment Bookings are now avai...
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How to use Promo Codes in Glofox
This article will take you through
What are Promo Codes in Glofox?
How to c...
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How can a member delete their profile in the Member App?
As part of new requirements from Apple, we have now added a delete account bu...
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Recurring Class Bookings For Unlimited & Restricted Memberships
Recurring class bookings overview and benefits
Instructions for setting up...
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How to Manually Add Credits to a Client's Profile
This article will take you through manually adding credits to a Clients profi...
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How to Capture a Client’s Tax Identification Number
This article will walk you through:
When to capture a client’s Tax ID number...
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Using Discounts in Glofox
This article will take you through;
What are Discounts?
How to Create a Dis...
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Search for Clients by Barcode
This article will take you through;
What is Search by Barcode?
How to use S...
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How to Book a Personal Trainer for a Client
This article will take you through;
Setting up a Trainer Appointment Schedu...
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How to Book a Client into a Class
This article will take you through;
Who can book a client into a class?
Ho...
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Capturing Your Client’s Address on the Dashboard
This article will take you through;
What is Capture Client’s Address?
How t...
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How to Reset Client and Lead Passwords
This article will take you through;
How to reset Client and Lead passwords...
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Checklist to Use When Working With E-Agreements
This article will take you through;
What are E-agreements and why should I ...
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How to Unpause or Modify a Pause on a Membership
This article will take you through;
Pausing Memberships
How to modify a pau...
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How to Delete a Member or Lead
This article will take you through;
How to Delete a Member & Lead
How to Re...
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What Happens When a Client Cancels a Booking
This article will take you through;
What happens when a client cancels a bo...
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How to Restore Deleted Clients
This article will take you through;
Restoring deleted Clients
How to access ...