This article will take you through how to configure your Glofox POS Terminal
The BBPOS WisePOS E is no longer for sale and has been replaced by the Stripe S700 and Stripe S710.
All current BBPOS WisePOS E devices are still fully functional and supported.
This article explains how to set up and use your Glofox POS Terminal, including the Stripe Reader S700 and S710.
Turn the reader on and off
When you first receive the device, connect it to power using the provided USB-C cable.
Plug the USB-C cable into the port on the left side of the reader. Connect the other end of the cable to the provided power adapter and plug it into a wall outlet. You can also use the optional dock and hub for a countertop setup.
After the reader is fully charged, hold down the power button on the right-hand side until the screen turns on.
After the device has powered on:
- Press the power button to put the device into sleep mode or wake it.
- To turn the device off completely, hold down the power button until the power-off option appears on the screen, then select it.
For countertop setups, you can leave the device powered on for extended periods. With a full charge, the battery can last approximately 15 hours during active use.
Keep the Stripe Reader S700 or S710 plugged in and powered on when it is not in use so that it can receive automatic software updates.
Stripe S700 and S710 connectivity
The Stripe S700 connects using Wi-Fi. Ethernet connectivity is also available when using the optional dock or hub.
The Stripe S710 supports Wi-Fi, Ethernet, and built-in 4G/LTE cellular connectivity. If the Wi-Fi connection is unavailable, the S710 can use its cellular connection to continue processing payments.
The setup and payment process is the same for both devices.
Setting up the device
Set up the device
- Turn on the device and follow the on-screen instructions to connect it to your Wi-Fi network.
- If prompted, update the device to the latest software version. This may take a few minutes.
- Select your preferred language.
- Select the country where your business is based.
- The device will display a registration code. You must enter this code in the Glofox Dashboard.
In the Glofox Dashboard, go to Payment Settings: https://app.glofox.com/dashboard/#/settings/payments
- Under Glofox Terminal, click Configure.
-
Enter the registration code shown on the terminal screen.
- Once the code has been accepted, the device may complete some final updates.
- When the Glofox splash screen appears, the terminal is ready to use.
Making your first transaction
Once the device is set up, you can begin processing payments.
- Go to the checkout and create a new transaction.
- Select the client you are processing the transaction for.
-
Select the item or items you want to include in the transaction.
- Select Glofox POS Terminal as the payment method.
-
Click Pay. A pop-up will display instructions for the customer to complete the payment on the terminal.
What can your payments terminal be used for?
The payment terminal can currently be used for one-off payments for the following purchase types:
- Memberships, including Unlimited and Restricted memberships
- Add-ons
- Store products
- Credit packs
The following purchase types are not currently supported for terminal payments:
- Bookings
- Custom charges
To order a POS Terminal, email paymentsupport@glofox.com.