The Class Performance Report helps you identify which classes are most popular with clients. Whether you want to see which classes generate the most bookings or which have the highest attendance, this report provides valuable insights into what is performing best.
You can quickly compare all your classes across a selected time period. Click any column heading to sort the data from high to low, making it easy to identify the class with the most bookings, the highest attendance, or the lowest number of check-ins. These insights can help you decide which classes may require additional sessions and which may need to be reviewed or changed.
Metrics
The report includes the following metrics:
- Average attendance per class: Attended ÷ Classes held
- Attended percentage: (Attended ÷ Booked) × 100%
- Occupancy percentage: (Booked ÷ Capacity) × 100%
- Utilization percentage: (Attended ÷ Capacity) × 100%
- No-show percentage: 100% − Attended percentage
An Average attendance column has also been added to the per-class table. This allows you to see the typical attendance for each class at a glance, without opening each row.
Filters
Use the following filters to focus your review:
- Class program: Filter the report to a specific program for a focused KPI review.
- Day of week: Compare class performance across different days.
- Class start time: Compare performance by class start time.
By clicking on any class in the list, you can explore the different times that class took place. This makes it easy to identify the most popular time slots and determine which times may need to be rescheduled.
You can also click on an individual session to open the Class Attendance list. From there, you can see who booked the class, who attended, who trained the class, and where it took place.
You can find this report by clicking the Reports icon on the left side of the screen, then selecting Class Performance from the report list.
Next steps and additional support
For more insight on your classes and events, read the following article;
For additional support, reach out to support@glofox.com, and we will be happy to assist you.