Scheduled revenue is a forward-looking estimate designed to help you plan your business—it should be used alongside actual revenue reports for a complete picture
What is Scheduled Revenue?
Scheduled revenue is the expected future income from active memberships and add-ons, based on their billing schedules.
It includes:
- Recurring memberships (weekly, monthly, etc.)
- Active add-ons linked to memberships
- Future recurring memberships
Does Scheduled Revenue guarantee payment?
No. Scheduled revenue is a forecast, not a guarantee.
Payments may fail due to:
- Expired or invalid payment methods
- Insufficient funds
- Cancellations or pauses before billing
What is included in Scheduled Revenue?
- Total Scheduled Revenue figure for period selected.
- Visualization of Scheduled Revenue by custom time-period.
- Option to download row level detail of the scheduled revenue.
Data Included:
- Active subscriptions with upcoming billing dates
- Future recurring subscriptions yet to start (that have a start date)
- Recurring add-ons tied to subscriptions
Not included:
- Paused membership subscriptions
- One-off purchases
- Drop-ins or Credit packs purchases
- Failed or cancelled subscriptions
- Manual payments not yet scheduled
- Joining fees on future recurring memberships
- Future memberships without at start date
How does the Scheduled Revenue report differ for tax exclusive businesses (US & Canada)?
The scheduled revenue report does not include Tax for these businesses. (The figures returned are Net Sales – Tax).
For businesses that are Tax Inclusive the Scheduled revenue report returns Revenue figures including Tax.
Who is able to view the report?
The Scheduled revenue report is available for Admins/Super Admins only.
How far into the future is revenue projected?
One year
How often is the data updated?
Scheduled revenue is updated daily to reflect:
- New subscriptions
- Cancellations or pauses
- Changes to memberships or billing
Are Discounts considered?
Yes. Revenue figures do factor in discounts where applicable.
Why does Scheduled Revenue change over time?
Your projected revenue may change because:
- Members cancel or pause memberships
- New members sign up
- Billing dates shift
- Payment failures occur
How accurate is Scheduled Revenue?
It is a useful planning tool, but not exact.
Accuracy depends on:
- Member retention
- Payment success rates
- Business changes (pricing, promotions, churn)
How should I use this report?
Use scheduled revenue to:
- Forecast cash flow
- Plan staffing and resources
- Track business growth trends
- Identify potential revenue gaps
Why is my Scheduled Revenue lower/higher than expected?
Common reasons include:
- Recent cancellations or freezes
- Seasonal churn
- Promotions or discounts applied
- Billing timing differences
Does this include failed payments?
No. Scheduled revenue assumes payments will succeed.
What happens if a membership is cancelled mid-cycle?
Future scheduled revenue from that membership will be removed from projections once the cancellation is processed.