How to Create Community Articles for Your Member App

This article will take you through:

1. What kinds of Community articles can you create?
2. How to create community articles for your Member App
3. Adding images into your community articles
4. How to filter content by tags on the Member App
5. Next steps and additional support

What kinds of Community articles can you create?

You can create different types of articles based on your needs and the content you want to present to your members.

• Image - upload an image and include text, like a blog post or an announcement.
• Video - upload a YouTube video to share with members.
• External links - link to any external website, such as a Spotify playlist.
• In-app web embeds - embed secure, web-based content directly inside Community posts, which members can view in-app via an iFrame code.
• Share with friends - enables members to easily share content with friends by utilizing the native sharing capabilities of their devices.

How to create community articles for your Member App

Adding community to your Member App is a great way to keep your members engaged with your gym/studio. You can keep your community motivated to come back again and again by sharing your fitness blog posts, recipes and training tips directly to your 'Member App' 'Community Feed'.

To add 'Community' to your 'Member App' or 'Standalone App', follow these steps;

1. Go to the 'Connect' icon
2. Click on the 'Community' tab
3. Click '+Add'
4. Select whether you would like to create a video or image post.
   • If you select a video, enter the URL for the video (Only Youtube links will be playable in the App)
   • If you select an image, upload the image file
   • If you select External link, add a valid URL (the link will open when clicking on the image in the app)
   • If you select Share with friends, you will need to enter a valid URL in the URL field that will open the native sharing component in the member app allowing them to share studio content with friends.
   • If you want to embed content, choose the 'iFrame' post type and paste an HTTPS link. This content can also be put behind a paywall. 
     • Note: if you don't see this option, contact your Customer Success Manager to get this enabled.
5. Give your community post a title
6. Add descriptive tags to your post. For example; fitness, trending, blog, tips. 
7. Choose to restrict the content to Members only (or all users)
8. Click 'Save'

Adding images into your community articles

It is possible to add an image to your 'Community' article, however, it must be hosted on another site and linked in. To do that, follow these steps; 

1. From the dashboard, go to the 'Connect' icon
2. Then go the 'Community' tab
3. Click on the 'Community' you want to edit (or add a new one)
4. Now locate the image you want to add in online, for example, we've used the Glofox logo which is nested on the Glofox website
5. Right-click on the image and select, 'Open Image in New Tab' (This verbiage might differ depending on the browser you are using) 
6. From the new tab, copy the URL of the image 
7. Go back to the 'Message' and click the icon representing an image 
8. Paste in the image URL, you will now see the image in your 'Message' 
9. Click 'Save'

How to filter content by tags on the Member App

You can now filter content in the community section by tags on the Member App. When a tag is added to an article , your members will now be able to filter the content on the App to display on articles marked with the tag.

To filter content by tags

 

1.  Navigate to the community section of the Member App
2.  Select filter in the top right of the App
3.  Select the relevant tag you wish to filter by

Next steps and additional support

Once you have customized your 'Member App' or Standalone App', you will want to know how to onboard your client. Find out more about this below; 

• Onboarding Your Clients to Glofox

These apps are not available on all Glofox packages; for more information or to upgrade, please get in touch with your Onboarding Manager or Customer Service Representative. 

For additional support, reach out to support@glofox.com and we will be happy to assist you.