The Glofox Member App has been refreshed with a cleaner design, easier navigation, and simpler ways for members to book, manage memberships, find studios, and stay connected.
Please contact Glofox Support to enable the new app experience.
What’s new?
A new Home screen
Home is now the main hub for the Member App. Depending on the features enabled by your studio, members can access:
- Upcoming bookings with class details, waitlist updates, and spot numbers
- Add to calendar quick action on bookings
- My progress, including total, monthly, and weekly visits
- Timetable shortcuts
- My Booked Courses
- Community content
- Store items
- Family accounts
- Sweat Story content
- Check-in and door access shortcuts
The Home screen also includes a personalised greeting, a notifications shortcut and uses your studio’s branding more prominently.
Updated navigation
The bottom navigation has been redesigned to make key areas easier to find.
If more than five navigation tabs are enabled, additional options appear under the More menu. Available options depend on the features enabled by your studio.
Easier studio search for multi-location apps
Members can now search for studios using:
- Studio name
- City
- State
- Postcode
Studios with 10 or fewer locations will display the full location list without requiring members to search.
The new studio search will be released separately from the rest of the refreshed experience for all customers. During the rollout, some members may still see the previous search screen.
Improved bookings and schedules
The Schedule experience has been updated to make finding and booking activities easier.
Members can now:
- Filter by multiple facilities, trainers, or class types
- See selected filters more clearly
- Easily switch between Classes, Appointments, Facilities and Courses timetables
- Move directly to the next available date when no events are available
- See clearer booking, waitlist, and availability statuses
- View improved event details and booking messages
Selected filters are remembered during the current app session.
Buy services areas
The Buy Credits and Addons sections now follow the same hierarchy and structure as Memberships. If a parent membership includes both membership plans and credit packs, it will appear in both areas with the relevant plans filtered for each section.
Refreshed sign-up and account screens
The registration experience now includes:
- A progress indicator
- A confirm password field to help prevent mistyped passwords
- Refreshed login and password reset screens
- Updated profile and account pages
- Separate areas for payment methods and payment history
Other UI updates
The Store and Community areas have also been refreshed with the new visual style and layout.
Across the app, members will see updated:
- Buttons
- Alerts and informational messages
- Success screens
- Waitlist and cancellation screens
When will members see the update?
Please contact Glofox Support to have this update enabled for your studio.
Members do not need to download a separate app. Once the update is enabled for a studio, the refreshed experience appears automatically when members next open the app.
What should studio teams check?
Before enabling the refreshed experience, make sure that:
- Your mobile brand colours are correct in the Dashboard.
- Your custom wording and studio dictionary entries are up to date as some new keys have been added as part of the redesign.
- Your App Store and Google Play screenshots are reviewed and updated when switching to the new UI.
App Store and Google Play screenshots do not update automatically when the refreshed experience is enabled.